Apple admits the faulty iPhone 12 and offers free repair

Apple has launched a new support program for iPhone 12 and iPhone 12 Pro users experiencing issues with their devices’ speakers.

Affected devices “may be experiencing audio problems due to a component that may not work in the receiving unit,” Apple said. This represents the first service program for the iPhone 12 suite.

According to Apple, the issue affects a “very small percentage” of iPhone 12 and iPhone 12 Pro devices manufactured between October 2020 and April 2021, as it said your iPhone qualifies for the program if it “makes no sound from the receiver. When. you make or receive calls. ” .

“Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience audio problems due to a component that may fail in the receiving unit. Affected devices were manufactured between October 2020 and April 2021,” he wrote. the society in a supporting document The “9to5mac” site, and reviewed by “Al Arabiya.net”.

The program only applies to iPhone 12 and iPhone 12 Pro, not iPhone 12 mini or iPhone 12 Pro Max. The program covers affected iPhone 12 or iPhone 12 Pro devices for two years after the unit is first retailed.

Apple has confirmed that he or one of its Apple Authorized Service Providers will repair the affected devices free of charge.

As always, Apple has said that if your iPhone 12 or iPhone 12 Pro has “any damage that would prevent the ability to complete the repair,” including a cracked screen, tale problem will need to be resolved before service.

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