Technology

Google Fi Pixel customers with Android 13 can't connect RCS on mobile data

By Mitchell

August 18, 2022

After installing Android 13, some Google Fi customers can't get RCS to work on their Pixel phones.

Google Fi Pixel 

Rich Communication Services works fine on Wi-Fi for those who are affected, but when they switch to cellular, Messages just says "Connecting." in Settings > Chat features

Google Fi Pixel 

This problem did not seem to be affecting a large number of Google Fi Pixel 6a phones, T-Mobile Pixel (6 Pro) phones, or Verizon Pixel (6 Pro) phones.

Google Fi Pixel 

Normal things happen when you switch from Wi-Fi to mobile data. After Android 13 came out on Monday, there have been a few reports that RCS doesn't work on mobile data.

Google Fi Pixel 

– Turn on airplane mode

Solution

– Go to Settings > Storage and clear storage for Carrier Services and Messages

Solution

– Turn off airplane mode – Open Messages and try again

Solution

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