Common sense, intuitiveness, attentiveness and kindness are essential for applying emotionally intelligent behavior during your first meeting with an employee.
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Many business people embrace the importance of applying “emotional intelligence” in their work world. Networks and communication are key elements for a successful business and making that first contact can be the most important task.
Emotional intelligence, or EI, as it is commonly known, was coined by two psychologists in 1990 and is described in their 1995 book Emotional intelligence as a form of social intelligence where it is possible to express one’s own feelings and emotions and those of others. monitor. discriminate between them and use this information to guide someone’s thoughts and actions.
Empathy plays a major role in being emotionally intelligent. It is the ability to know yourself and to understand the other person, to be sensitive to their feelings. Building a relationship with a new employee is a great way to work together.
This is what experts recommend to show emotional intelligence when you
first meet a business colleague
or customer.
SEE: How to become a CIO: A cheat sheet (free PDF)
1. Be self-aware
Emotionally intelligent people are good at self-awareness, dealing with their emotions, being empathetic / socially aware and dealing with the emotions / social skills of others.
2. Get a little background before you meet
“Before meeting new contacts, it’s always a good idea to look at sources to explore your new colleagues and get some background information,” recommended Tyler Butler, founder and CEO of 11Eleven Consulting, who describes himself as a ” corporate culture guru. ” “He added:” Whether it’s an internal intranet system, LinkedIn or just a Google search, getting to know people before you meet, shows interest and starts your conversations. ”
3. Show the value you are adding
It is important to be emotionally intelligent because “meaningful and authentic connections are the key to business relationships and require emotional intelligence,” said Brandy Aven, associate professor of organizational behavior and theory at the Tepper School of Business at Carnegie Mellon University. When you were introduced, Aven said, “it is important to signal the one, you have done your homework on the other person, and you have to demonstrate what value you can bring to them in a credible and sincere way.”
4. Make the other person comfortable
“Being emotionally intelligent is valuable in a business context, in the sense that you get a better idea of ​​what goes through the mind of the other and how he feels,” said Elena Touroni, a psychologist and co-founder of the Chelsea Psychology Clinic. “If you understand this, this will help you determine how you choose to convey your message or enter into the required negotiations.”
5. Be fully present, focus on the other person
Stacy Caprio from Business Coach said: “If you are emotionally intelligent, you can make the people around you feel comfortable, which is an important basis for any social interaction,” and when you meet a new person: “Focus on them and not looking around the room or trying to get out of the conversation. Show them that you care about them by being fully present. ”
6. Use their name with your greeting
“Always lead by decorating your ‘hello’ with their name,” said network strategy coach Stephanie Thoma and other experts agreed.
7. Good manners
“At the first meeting, a relaxed smile, a firm handshake, and waiting to sit until your new business knowledge has taken place, is a way to start a meeting with a new person,” Thoma said.
8. Listen more than you speak
“It’s a nice rule of thumb to listen more than you speak,” continued Thoma, “especially in a first client meeting, to make sure you are clear about their goals and objectives.”
9. Find common ground, an authentic connection
Lee Gimple from Better Meetings advised meeting people to find ways to make a real connection. “This may be the result of knowing something about someone you are
have in common
. People tend to connect on banal topics that don’t do much to build a good rapport (weather or transportation to the meeting), “he said.
10. Spark substantive discussion
Gimpel suggested that instead of asking the simple: “What are you doing?” Consider going a little deeper, and ask questions that evoke stories such as “How do you get into your position?” “or” What do you like about what you’re working on now? ”
“It is easier to make contact and get to know someone with a more substantive conversation; it is not important that you agree that it is cold,” said Gimpel.
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The 10 emotionally intelligent things to do when you first meet an employee.
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